Conflict Management
| Author/creator |
Eunson, Baden Author |
| Format | Electronic and Book |
| Publication Info | Wrightbooks [Imprint] Milton : John Wiley & Sons Australia, Limited Somerset : John Wiley & Sons, Incorporated [Distributor] |
| Description | xii, 123 p. ill 23.000 x 015.200 cm. |
| Supplemental Content | Full text available from Ebook Central - Academic Complete |
| Subject(s) |
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| Summary | Annotation Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning. In this book you will find many options for managing conflict, including: planning goal setting compromise mediation Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliché but a technique for success. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| ISBN | 9780731406517 |
| ISBN | 0731406516 (Trade Paper) Active Record |
| Standard identifier# | 9780731406517 |
| Stock number | 00335137 |
Available Items
| Library | Location | Call Number | Status | Item Actions | |
| Electronic Resources | Access Content Online | ✔ Available |